If your unit is no longer covered under warranty, please contact your local repair company (electrician, refrigeration technician or plumber depending on your fault). They should inspect your issue and be able to assess the origin of the problem. If they require any particular spare parts for the repair, all they have to do is contact us and we will provide or sell the spare parts needed (stock permitting).
Gold Coast/Brisbane area: Coastal Sauna and Steam | Wayne Dorgan | +61 438 759 062 | wayne@coastalsaunaandsteam.com.au
*Repair fees and charges payable directly to the repair company
Still within the Standard One Year Warranty? If your product is still covered, please take a look at our warranty page for more details on getting your item serviced or replaced under warranty.
To check if your product fault is covered by our Standard One Year Warranty, please check the Product Warranty Statement here.
Address: 9 Kortum Drive, Burleigh Heads, QLD 4220 Australia
We are open from 8.30AM to 4.30PM from Monday to Thursday.
Before contacting us, make sure you have checked our FAQ and read the Instruction Book of your model for common errors and procedures.
