“If I had my time again, I would have implemented iCoolsport products right from the start, but now we know that we won’t choose any other brand than iCoolsport in the future.”
Unfortunately, Rhys from Recovery Club has a story that is all too familiar. He trusted the wrong ice bath equipment for his commercial recovery centre in Wollongong, Australia.
As a busy business owner of multiple gyms, Recovery Club was built to support his gym members efficiently; however, his experience fell far short of this dream.
Rhys's mistake was trusting the Odin Ice Bath brand, which has recently gone into liquidation.
The top three things that Odin Ice Baths never delivered were:
- Efficient Commercial Filtration and Sanitisation
- Chillers capable of handling commercial loads
- Ice Baths that didn’t require daily maintenance or the addition of purchased ice
Let’s just say that Rhys' new recovery centre, which was booming, turned into a job from hell.
Rhys and his team were sucked into daily replacement of filters, daily purchasing of Ice from the service station across the road, daily production of ice from their in-house ice maker and an extremely resource-hungry business that was unsustainable.
Enter iCoolsport, which helps disgruntled Odin customers operate their businesses more efficiently and reliably by providing iCoolsport’s world-class commercial recovery solutions.
“I couldn’t be more grateful for the help and support that Craig and John from iCoolsport have provided. I have nothing but glowing reviews for their products and service!” said Rhys as we discussed his nightmare past and positive future.
“We were changing filters every day and purchasing over a tonne of ice per week from the service station across the road, just to try and keep temperatures down, plus the on-site ice maker and my time and staff resources that it sapped were just ridiculous.”
The solution was easily at hand. Rhys recently purchased four iCoolsport Compact Cools and two Ice Man chillers—the best-selling portable ice bath chillers ever—and plumbed them into his existing Odin stainless steel tubs.
“I haven’t had to use any ice since installing the new iCoolsport equipment,” said a pleased and relieved Rhys.
With a newfound appreciation for a well-run business, Rhys is collaborating with iCoolsport to plan upgrades to his existing Recovery Club and new all-iCoolsport recovery centres.
We asked what made Rhys choose Odin first. He trusted the wrong brand due to inexperience and was drawn to the aesthetics and clever marketing of Odin, rather than the proven results that iCoolsport is famous for globally.
As business owners, we all know that efficiency is paramount; however, sometimes a bad experience is the only way to discover that a better solution exists.
Nothing makes a business fail faster than marketing a product that is inferior in quality. Rhys had the right dream, but nothing caused more stress than trusting and using inferior products from Odin.
“If I had my time again, I would have implemented iCoolsport products right from the start, but now we know that we won’t choose any other brand than iCoolsport in the future.”