Non Warranty Repair

The fastest and easiest way to get your product repaired is to contact your local repair company (electrician, refrigeration technician or plumber depending on your fault). They will be able to physically inspect your product and be able to assess the origin of the problem. If they require any particular spare parts for the repair, all they have to do is contact us and we quote them directly (stock permitting) and provide guidance if needed.

Repair fees and charges payable directly to the repair company. These companies do not act on behalf of iCoolsport. For warranty repairs, please contact us directly.

iCoolsport does not have service agents and can only offer repairs at our Head Quarters in Australia however most of the times a local repair company can service your product if needed. 

The fastest and easiest way to get your product repaired is to contact your local repair company (electrician, refrigeration technician or plumber depending on your fault). They will be able to physically inspect your product and be able to assess the origin of the problem. If they require any particular spare parts for the repair, all they have to do is contact us and we will provide or sell the parts (stock permitting) and provide any guidance if needed.

If your product issue is covered under warranty, please contact iCool Support for help.