Bringing revolutionary strength to portable ice bath technology.

Support Centre

How would you like to get help ?

Get Online Support

Give us a few details of your issue and get in touch with one of our iCoolsport Technicians. 

Send in for repair

Get an iCool-certified repair by sending your product to our HQ in Australia. Service also available for out-of-warranty items. 

Find a local repair company

Obtain service from an independent repair company such as your local electrician, plumber or refrigeration technician. 

Whether you have an issue with your product or just a few questions about your installation, we're here to help! 

Learn more about the iCoolsport Standard One Year Warranty.

The Standard One-Year Warranty covers your product against manufacturing defects for one year from the date that you bought your product. Our warranty doesn’t cover damage caused by transport, accidents or unauthorized modifications. See the warranty for complete details. If our warranty doesn’t cover your repair, out-of-warranty fees may apply.