Product Support & Warranty

  • iCool has agency and repair arrangements in every major country.
  • We have an excellent reputation for customer support and backup service.
  • Our products are very easy to repair in the unlikely event that you have a problem.
  • You can normally expect thousands of hours operation from our products.
  • Almost all components are kept in our stock ready to express to anywhere in the world.
  • We do our very best to support our products and we are interested to hear your feedback to help us make improvements.
  • If you need support please email us at and we will reply promptly with our best advice and arrange the best solution for you.